You can fear no more for only $6.50. Blizzard is introducing a new security feature called Blizzard Authenticator. Basically the keychain sized device generates a code that will enable you, and only you, to log into your account.

What is the Blizzard Authenticator?

The Blizzard Authenticator is an optional tool that offers World of Warcraft players an additional layer of security to help prevent unauthorized account access. The Authenticator itself is a physical “token” device that fits easily on a keyring.

Where do I get a Blizzard Authenticator?

The Blizzard Authenticator can be purchased directly from the Blizzard Store for $6.50.

How does the Blizzard Authenticator work?

You must first associate the Blizzard Authenticator to the World of Warcraft account you play.  Once the account has been linked, the Authenticator token will be required to log in to Account Management or to the game; when logging in, you will be prompted to supply a digital code generated by the Authenticator.

How do I associate a Blizzard Authenticator with an account?

You can associate your Blizzard Authenticator to the World of Warcraft account you play by logging into Account Management. Click the “Add Blizzard Authenticator” button and then enter the serial number on the back of your Blizzard Authenticator.

What is a digital code and where do I see it?

The digital code is a six-digit numeric code that is produced when you press the button on the front of your Blizzard Authenticator. Each code is unique and is valid only once.

Where do I enter the digital code when I log in to World of Warcraft or to Account Management?

After you enter the account name and password, you’ll be prompted to provide the digital code from your Blizzard Authenticator. You must press the button on your Authenticator and enter the code it displays to complete your login.

Can I apply my Blizzard Authenticator to more than one account?

Yes! You’re welcome to associate a single Blizzard Authenticator to as many accounts as you like. Please remember that you must have that Authenticator with you to log in to any of these accounts afterwards.

What happens if I lose my Blizzard Authenticator?  Do I lose the account it’s linked to?

If you lose your Blizzard Authenticator, you will need to contact Blizzard’s billing and account services team for assistance. Our representatives will be able to assist you with regaining account access by verifying certain secure information with you.

Will my Blizzard Authenticator work while I am traveling? Will it work in other countries?

Yes, the Blizzard Authenticator will work anywhere you can log in to World of Warcraft.

Will this have any effect on Parental Controls?

No, the Parental Control service will not change in any way. However, the parent/guardian will need the Blizzard Authenticator to log in to Account Management and make changes or updates.

Can I turn the extra security of the Blizzard Authenticator on and off as I wish?

While you can add the Blizzard Authenticator as you wish, removing it will require a call to billing and account services.

Does the Blizzard Authenticator replace my password and secret question?

No, the Blizzard Authenticator is only there as an optional measure to augment account security. It does not replace standard security measures. You will still be asked to enter the account name and password when logging into the game or Account Management, and should not share that or your secret question information with others.

Will a Blizzard representative ever ask for my Blizzard Authenticator information?

Yes. Blizzard may ask for the serial number on your Blizzard Authenticator, typically to help you associate it to an account or to verify your ownership of that Authenticator.

What if my Blizzard Authenticator stops working or has a technical problem?

Blizzard will have several support options available to assist you and ensure that the impact on your play experience is minimized in the event of a problem with your Authenticator.  Please contact our billing and account services team for assistance if you have questions.